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Our Policies


Privacy Policy
We believe it is our responsibility to protect our customer's privacy. We do not sell, rent or trade any lists of our customers. You never have to worry that your personal information will be used for anything expect processing and delivering your order to you.
Layaway & Financing
Right now take advantage of the layaway program at Thomas Sewing Center and get that machine of your dreams. Our layaway program allows you to purchase a machine at current pricing (this avoids any price increases) and lets you take 3 to 10 months to pay for it. Layaway requires only 20% of the purchase price down and then 3 to 10 equal payments* of the remaining balance. Contact us toll free at 1-877-682-3996 for further information.

*Length of layaway is determined by the purchase price of the machine or cabinet. Ask your sales associate today.

Want to make that purchase right now but don't want to reach into your savings? Then take advantage of an easy finance program through Synchrony Financing. Simply give us a call at 1-877-682-3996. We will ask you for some general information and a decision will be made in as little as 15 minutes. Synchrony Financing runs financing specials such as 12 months with no interest. Call Thomas Sewing today to find out about current specials.  Financing Programs change on a regular basis and range from 12 months up to 60 months.
Sales Tax Policy
We do not charge sales tax on any order that ships outside the State of Texas. Note that this includes orders with a separate billing address inside Texas with a shipping address outside Texas.
Warranty Repairs
Shipping (to and from) is provided for the first 30 days from receipt of machine via UPS ground shipment on any warranty repairs, provided that the original box and packaging materials are retained. If the original box and packaging materials have been discarded then the shipment will be the responsibility of the customer. After 30 days, all shipping charges are the responsibility of the customer.
Free Shipping
Any item with Free Shipping applies to destinations within the contiguous United States only (the connected 48 States). Orders from Alaska or Hawaii will pay actual shipping costs less standard ground shipping fees for all Free Shipping items. The Free Shipping method will be for standard UPS Ground Rates.
Pricing & Shipping
All Shipping costs listed are for UPS Ground delivery in the contiguous United States. Currently we only ship in the US. Other shipping options can be accessed for most products within the shopping cart. Prices are listed before you check out, for your convenience.

All Overnight Shipping requested on Fridays before 2pm central time will be delivered on the following Monday. UPS does not deliver on Saturdays. Overnight Shipping will be at the customer’s expense and can be accessed through the shopping cart at the time of check out. We do not ship to PO Boxes, APO Addresses, or Overseas. We cannot refund shipping costs if an item does not arrive on time due to weather conditions or other situations beyond control of UPS.

All products are new and include a full factory warranty unless otherwise noted. Prices are subject to change without notice. If any pricing or ordering mistakes occur they will be corrected and we will contact you with the changes before your order is processed. All fabric is priced and sold by the half yard unless otherwise stated.

There are no cash refunds.  There are no refunds on Fabric, Software, Machine Purchases and Special Order Items.  We will gladly offer you to trade up on your machine purchase within one year of purchase however we are not able to take machines back once they are opened.  We have Floor Models of all machines that we sell for Brother and Janome sewing, embroidery and quilting machines.  Please make sure that you test drive your machine and are happy with the one that you choose for purchase.  Once you take the machine home and begin to use it, the machine is no long new and we are unable to offer you a refund.
 

CONTACT US


  thomassewing@sbcglobal.net

 877-682-3996

  972-681-3996

  18775 LBJ Frwy, Suite 200
        Mesquite, TX 75150

        Store Hours
Monday         Closed
Tuesday        10:00 am to 6:00 pm
Wednesday  10:00 am to 6:00 pm
Thursday       10:00 am to 6:00 pm
Friday            10:00 am to 6:00 pm
Saturday        10:00 am to 5:00 pm

LITTLE ABOUT US


Thomas Sewing Center is a top-performing, authorized Janome Dealer, offering a full line of Janome, Necchi and Brother Sewing, Embroidery, Quilting and Serger machines. We also carry Tin Lizzie Quilting Machines and the Happy 12-needle Embroidery Machine.